Support

Contact support for any question about the service, a PDF generation issue, an unsupported label or a subscription request.

Your label is not supported yet?

Send us the original PDF through the form below with an attachment. It helps us verify the exact format and see whether a matching profile or variant can be added.

Attachments

If your label is not supported yet, please attach the original PDF or a screenshot of the label you want us to review.

PNG, JPG, WebP, PDF, TXT or CSV. 3 files max, 2.00 MB each, 4.00 MB total.

Support email

support@label2a4.com

Reply within 2 business days.

Useful details when reporting a bug

If possible, please include:

  • the carrier involved
  • the number of A4 sheets you expected
  • a screenshot of the error message
  • the date and time of the issue